Data recovery in Strasbourg
Hard drive that will not start, deleted files, water-damaged phone or unrecognised SSD: we work at component level to recover your photos, documents and messages. Diagnosis is free, a quote is provided before any work begins, and your files are never accessed.
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- Free diagnosisFind out what can be recovered before making a commitment
- ConfidentialityYour files are neither accessed nor shared
- Component-level workIncluding damaged motherboards and soldered SSDs
Data loss situations we handle
Deleted data is almost never immediately destroyed: it becomes invisible to the system until it is overwritten. This is why the most important thing to do is stop using the device or storage medium and bring it to us as soon as possible.
Files accidentally deleted
Photos, documents or folders deleted, including after emptying the recycle bin.
Storage accidentally formatted
Hard drive, memory card or USB drive reformatted during an installation or transfer.
Hard drive no longer working
Not detected at startup, missing partition or a system unable to mount the volume.
Clicking or grinding hard drive
Repeated mechanical noise: switch off the device immediately, as every restart can cause further damage.
Broken, water-damaged or unresponsive phone
Dead screen, water-damaged device or phone that no longer turns on: the data is often still intact.
SSD or USB drive not recognised
Storage device not visible in the file explorer, or detected with an incorrect capacity.
Unreadable SD or microSD card
Camera, drone or dashcam memory card asking to be formatted every time it is inserted.
Computer or MacBook that no longer starts
We work on computers of all brands, including PCs and MacBooks, even when they no longer start. On some recent models, the storage is soldered to the motherboard: component-level repair may make it possible to recover the data.
Your data almost always survives the device
In most cases we handle, the memory itself is still intact: it is the surrounding electronics that have failed. A damaged connector, a circuit trace corroded by oxidation, or a failed power management component. Replacing the device often means losing the data with it.
Our approach is to restore the board just long enough to access the memory: microsoldering damaged traces, testing with a bench power supply, then extracting the data. This is what makes recovery possible from a water-damaged phone or a MacBook with a soldered SSD.
- Logical failureHigh success rate
- Electronic failureComponent-level repair
- Damaged memoryPartial recovery
- Destroyed memoryIdentified during diagnosis
And when recovery is not possible, we tell you during the diagnosis, before you commit to anything. An honest answer is better than a false promise.
What happens to your data during the recovery process
Handing over a drive means entrusting us with a lifetime of files. Here is exactly what we do with your data — and what we do not do.
We check the integrity of the recovered data, not its content. No previews, no files are opened.
You can provide an external drive or USB drive, or we can supply one for you.
Our working copies are securely deleted once your data has been recovered and verified with you.
Your data remains strictly confidential throughout the entire recovery process. It is only accessed when necessary to carry out the operations required for its recovery.
How data recovery works
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Step 01
You bring in your device
With or without an appointment, bring your device or storage medium directly to our workshop. You can also send it to us by post. Tell us what happened and which files you need to recover as a priority.
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Step 02
We diagnose the issue
Free of charge. We identify the type of failure and determine which data can be recovered.
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Step 03
You approve
A fixed price and turnaround time are provided. Without your approval, no work is carried out and your device or storage medium is returned to you.
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Step 04
We return your data
Your files are copied to the storage device of your choice and verified with you before being returned.
- Hard drive
- SSD
- NVMe
- SD card
- microSD
- USB drive
- iPhone
- Android
- MacBook
- iMac
- NAS
- RAID
What our customers say
“The data from my severely damaged smartphone was recovered thanks to the team’s professionalism.”
“The data from my tablet, which was broken after a fall, was recovered despite several other repair shops being unable to help.”
“My phone was restored to working order and my data was saved, even though other professionals considered the device beyond repair.”
Where to recover your data in Strasbourg
Our workshop is located at 6 rue du Parchemin, right in the centre of Strasbourg. We welcome customers with or without an appointment, from both the city centre and the wider Eurométropole area.
- Strasbourg city centre
- Krutenau
- Neudorf
- Esplanade
- Robertsau
- Cronenbourg
- Schiltigheim
- Bischheim
- Illkirch-Graffenstaden
- Ostwald
- Lingolsheim
- Kehl
Broglie or République tram stops are less than a five-minute walk away. Directions and access.
Monday: 2:00 pm – 6:00 pm
Tuesday to Saturday: 10:00 am – 1:00 pm and 2:30 pm – 7:00 pm
Sunday: closed
With or without an appointment.
Frequently asked questions about data recovery
What should I do immediately after losing files ?
Can you recover data from a hard drive that no longer works ?
Can you recover photos from a phone with a broken screen ?
Can you recover data from a MacBook with a soldered SSD ?
How much does data recovery cost ?
How long does data recovery take ?
Will my data remain confidential ?
Do not write anything else to it. Bring it to us.
Free diagnosis, quote before any work begins and guaranteed confidentiality. No appointment required, Monday to Saturday.