Last updated: October 2026

RETINA CONCEPT places particular importance on protecting your personal data and is committed to processing it transparently and in accordance with applicable data protection regulations.

1. Data Controller

The data controller responsible for the personal data collected through this website is:

RETINA CONCEPT
Single-member simplified joint-stock company (SASU) with share capital of €1,000
6 rue du Parchemin
67000 Strasbourg, France

SIREN: 984 688 911

2. Data Collected

When you use a form available on the website, certain information may be requested to allow RETINA CONCEPT to process your enquiry.

Depending on the form used, the data concerned may include:

  • your first and/or last name;
  • your email address;
  • your telephone number;
  • information relating to your device or the service you require;
  • the content of your message;
  • any other information you voluntarily choose to provide as part of your enquiry.

RETINA CONCEPT only collects information necessary to process your enquiry.

3. Purpose of Data Collection

Data submitted through the website is used exclusively to:

  • receive and process your enquiry;
  • contact you regarding your enquiry;
  • answer your questions;
  • provide, where necessary, a diagnosis, estimate or quote;
  • follow up on communications relating to your enquiry.

Data submitted through the website forms is not used to send you commercial communications unrelated to your enquiry.

4. Legal Basis for Processing

Depending on the nature of your enquiry, the processing of your data is based either on steps taken at your request prior to entering into a contract or on RETINA CONCEPT's legitimate interest in responding to enquiries addressed to it.

5. Recipients of the Data

Personal data submitted through the website is intended for RETINA CONCEPT and authorised persons responsible for processing your enquiry.

It may also be processed by technical service providers where strictly necessary for the operation, hosting or maintenance of the website.

Personal data collected through the website is neither sold nor rented to third parties.

6. Hosting

The website is hosted by:

OVH SAS
2 rue Kellermann
59100 Roubaix
France

Technical data required for the operation of the website may be processed as part of the hosting services used by RETINA CONCEPT.

7. Data Retention Period

Data submitted as part of a contact enquiry is retained only for the period necessary to process and follow up on that enquiry.

Where a commercial relationship is subsequently established, certain information may be retained for the periods required by applicable legal, accounting or administrative obligations.

8. Your Rights

In accordance with applicable personal data protection regulations, and depending on the circumstances, you have the following rights:

  • the right to access your data;
  • the right to rectification;
  • the right to erasure;
  • the right to restriction of processing;
  • the right to object;
  • the right to data portability where applicable.

To exercise your rights, you can contact RETINA CONCEPT using the contact details or contact form available on the website.

Proof of identity may be requested where necessary to verify the identity of the person making the request.

You also have the right to lodge a complaint with the French Data Protection Authority (Commission nationale de l'informatique et des libertés – CNIL).

9. Data Security

RETINA CONCEPT implements reasonable technical and organisational measures to protect personal data against loss, unauthorised access, alteration, disclosure or destruction.

10. Cookies and Third-Party Services

The website may use cookies that are strictly necessary for its operation.

Where third-party services that may place cookies or trackers that are not strictly necessary are used, their activation may require your consent in accordance with applicable regulations.

You may change or withdraw your consent where the website provides a cookie management tool.

11. Changes to this Privacy Policy

RETINA CONCEPT reserves the right to amend this Privacy Policy, in particular to reflect changes to the website, the services offered or applicable regulations.

The applicable version is the version published on the website on the date you access it.