Smartphone · Tablet · iPad

Phone repair in Strasbourg

Screen, battery, charging port or water-damaged device: our technicians carry out component-level repairs in our city-centre workshop. Diagnosis is free, and most issues are repaired in under an hour.

Get a price for my model Call the repair shop

5.0 from 1,200 Google reviews

  • Free diagnosisOn-site, without an appointment or obligation
  • Under one hourFor most screen and battery replacements
  • 12-month warrantyParts and labour, on every repair
Phone being repaired with a precision screwdriver in the Rétina Concept workshop in Strasbourg

Phone problems we repair

All brands: iPhone, Samsung, Xiaomi, Google Pixel, Huawei, OnePlus, Oppo and Honor. If your issue isn't listed here, it may be motherboard-related — and we have the expertise to fix it.

Broken or cracked screen

Complete screen assembly replacement, with touchscreen and display tested before collection.

Battery draining too quickly

We check the actual battery capacity before replacing it with a new, calibrated battery.

Charging problems

Dirty charging port, damaged flex cable or faulty charging circuit: diagnosis before replacement.

Water-damaged phone

Ultrasonic cleaning to remove oxidation and repair of corroded motherboard traces.

Blurry or black camera images

Camera module or lens replacement, with focus checked after repair.

Speaker, microphone or earpiece issues

Distorted speaker sound, microphone not working during calls or silent earpiece.

Broken back glass

Laser or heat-assisted glass removal depending on the model, followed by careful resealing.

Phone won't turn on

Motherboard fault diagnosis: identifying the defective component under a stereo microscope.

02 — Tablets and iPads

iPad and tablet repair

Tablet repairs require specialised expertise: the glass and display panel are often bonded separately, and reassembly involves precision pressing to restore the device's original flatness. We repair tablets of all brands and generations, including Apple, Samsung, Lenovo, Huawei, Xiaomi and many more.

  • Touchscreen glass
  • Display panel
  • Battery
  • Charging port
Book an appointment Call our workshop
Tablet and iPad repair workstation at the Rétina Concept workshop in Strasbourg

How a phone repair works

  1. Step 01

    You bring in your device

    With or without an appointment, Monday to Saturday. Whenever possible, the diagnosis is carried out in front of you.

  2. Step 02

    We provide a quote

    Fixed price, identified part and confirmed turnaround time. Nothing begins without your approval.

  3. Step 03

    We repair it

    Your device is repaired in our workshop by an identified technician using traceable parts.

  4. Step 04

    You collect your device

    Complete testing and cleaning, then your device is returned with our 12-month warranty.

Phone brands we repair Traceable parts and technicians trained for each product range
  • Apple
  • Samsung
  • Xiaomi
  • Google Pixel
  • Huawei
  • OnePlus
  • Oppo
  • Honor
  • Sony
  • Motorola
  • Nothing
  • Fairphone

What if repairing your phone isn't the best option?

After diagnosis, a repair may not always be the most cost-effective solution for you: high repair costs compared to the phone's value, multiple faults or a device nearing the end of its useful life.

In this case, we offer a practical alternative: trade in your old device, even if it's broken, and have its value deducted directly from the purchase price of a new, refurbished or pre-owned device.

30 minutes

Our technicians assess your device in-store, after testing its functionality and cosmetic condition.

In-store valuation

Even if it's broken

Cracked screen, faulty battery, damaged device or a phone that won't turn on: your old smartphone may still have value.

All conditions

Instant trade-in credit

Your device's trade-in value is deducted directly from the price of your new device. No shipping required or delayed bank transfers.

No waiting

Leave with your new phone

Take your new phone home the very same day, with your data transferred if you wish.

Data transfer








    Your contact details






    * Required fields. The final valuation is carried out
    in-store after our technicians have inspected your device.

    What our customers say

    “My iPhone was saved thanks to an accurate diagnosis, an effective repair and a warranty.”
    Nabil EL abb
    “My facial recognition issue was resolved by cleaning the sensor, without carrying out any unnecessary repairs.”
    Jean Schmity
    “The back glass of my iPhone 14 was replaced the same day, with excellent customer service.”
    Mariia Molodozhenia
    View all Google reviews

    Smartphone accessories and screen protection in Strasbourg

    We only sell accessories we would use on our own devices. A poorly fitted tempered glass screen protector or a non-certified charger can lead to repair costs far greater than the money saved at purchase. Our range of phone cases and screen protectors is available on request.

    Protective phone cases

    From slim cases to reinforced shockproof models, perfectly matched to your device.

    From €10

    Screen protectors

    Tempered glass €10, hydrogel €19, Ultim €39. Professionally fitted in-store, without bubbles or misalignment.

    From €10

    Data transfer

    Transfer your contacts, photos, messages and apps from your old phone to your new one.

    Free with every purchase

    Chargers, cables and power banks

    Certified chargers and cables, compatible with fast charging, and power banks tested in-store.

    Certified

    Request our phone case and screen protector catalogue

    Where to get your phone repaired in Strasbourg

    Our workshop is located at 6 rue du Parchemin, right in the centre of Strasbourg. We welcome customers with or without an appointment, from both the city centre and the wider Eurométropole area.

    • Strasbourg city centre
    • Krutenau
    • Neudorf
    • Esplanade
    • Robertsau
    • Cronenbourg
    • Schiltigheim
    • Bischheim
    • Illkirch-Graffenstaden
    • Ostwald
    • Lingolsheim
    • Kehl
    6 rue du Parchemin, 67000 Strasbourg

    Broglie or République tram stops are less than a five-minute walk away. Directions and access .

    Workshop opening hours

    Monday: 2:00 pm – 6:00 pm
    Tuesday to Saturday: 10:00 am – 1:00 pm and 2:30 pm – 7:00 pm
    Sunday: closed
    With or without an appointment.

    Visit the workshop Call before you visit

    Frequently asked questions about phone repairs

    How long does it take to replace a phone screen ?
    Between 30 and 60 minutes for most models, provided the part is in stock. You can wait on site in our dedicated waiting area, designed to make your visit as comfortable as possible, with comfortable seating, a coffee machine and a library available. If you prefer, you can also leave your device with us and come back later in the day.
    Do I need to make an appointment ?
    Diagnostics are available without an appointment during opening hours. For repairs, we recommend booking a time slot online: the required part will be prepared in advance and reserved for you, allowing the repair to be carried out as quickly as possible.
    How much does an iPhone repair cost in Strasbourg ?
    The price depends on the model and the part concerned. Starting prices are shown in the price table above. For an accurate quote, simply send us a message: we respond quickly by phone, SMS or via the quote request form.
    Will my data be preserved ?
    Yes. Your phone is never reset and its content is not accessed. If a repair involves any risk to your data, you will be informed before the work begins.
    Do you repair water-damaged phones ?
    Yes, this is one of our specialities: ultrasonic cleaning to remove oxidation, followed by the repair of damaged tracks on the motherboard. The sooner we receive the device, the better the chances of recovery. If the phone cannot be repaired, we will attempt data recovery.
    What warranty do you offer on repairs ?
    Between 6 and 12 months depending on the type of service, covering both parts and labour. Any defect related to our repair is covered. Full details can be found on our warranty page.
    What if the repair is not worth the cost ?
    We will discuss it with you and advise you with complete transparency. If the repair is not worthwhile, we will tell you clearly and consider another solution together, such as trading in your device, with its value deducted from the purchase of a refurbished smartphone covered by a 12-month warranty.
    Rétina Concept — Strasbourg

    Entrust your phone to us.

    Free diagnosis, fixed quote and 12-month warranty. No appointment required, Monday to Saturday.

    Request a quote Call the repair shop
    6 rue du Parchemin, Strasbourg 5.0 from 1,200 Google reviews
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    Computer and MacBook repairsKeyboard, display, power supply, motherboard and SSD Data recoveryWater-damaged, dropped or unresponsive device Refurbished smartphones and accessoriesDevices tested and covered by a 12-month warranty, cases and cables