Laptop · Desktop PC · MacBook · iMac

Computer repair in Strasbourg

Screen, battery, keyboard, power supply, liquid damage or motherboard: our technicians carry out component-level repairs in our city-centre workshop. We repair PC and Mac laptops and desktop computers, with a free diagnosis before providing a quote.

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5.0 from 1,200 Google reviews

  • Free diagnosisOn-site, without an appointment or obligation
  • Your data is preservedA backup is offered before any repair
  • 12-month warrantyParts and labour, on every repair
Laptop being diagnosed at a workstation in the Rétina Concept repair shop in Strasbourg

Computer problems we repair

All brands: Apple, Dell, HP, Lenovo, Asus, Acer, MSI and Microsoft Surface. Laptops, all-in-one computers and desktop PCs. If your issue isn't listed here, it may be motherboard-related — and we have the expertise to fix it.

Broken screen or faulty display

Cracked screens, vertical lines, failed backlighting or damaged hinges.

Battery draining too quickly

Poor battery life or a swollen battery deforming the casing. Battery cycles and health checked.

Faulty keyboard or unresponsive keys

Keys that no longer respond, repeated characters when typing or a trackpad that no longer clicks.

Slow computer

SSD upgrades, additional RAM and system cleaning. Your files are transferred safely.

Computer won't turn on

Power supply, charging circuit or motherboard: electrical testing before providing a quote.

Liquid damage

Immediate disassembly, oxidation removal and repair of corroded motherboard traces.

Overheating and cooling issues

Noisy fans, slow performance under load or unexpected shutdowns.

Damaged charging port

Loose USB-C, MagSafe or audio jack connectors repaired with precision micro-soldering.

02 — Apple

MacBook and iMac Repair

A Mac isn't disassembled like a PC. Batteries bonded to the chassis, delicate display cables, SSDs soldered to the motherboard on recent models, keyboards integrated into the top case: every generation presents its own challenges, and replacing an entire assembly can often cost as much as the device itself.

This is precisely where component-level repair makes all the difference. We repair MacBook Air and MacBook Pro, iMac and Mac mini, including Apple Silicon models, and recover data even when the SSD is soldered directly onto the motherboard.

Need to keep working while your device is being repaired? A loan computer may be provided, subject to availability.

  • Display panel or display cable
  • Bonded battery
  • Keyboard or top case
  • Charging port
  • Component-level motherboard repair
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MacBook being repaired at the Rétina Concept workshop in Strasbourg

How a computer repair works

  1. Step 01

    You bring in your computer

    With or without an appointment, Monday to Saturday. We only ask for your login details if they are required for testing.

  2. Step 02

    We diagnose the issue

    Diagnostic measurements and testing of the motherboard and peripherals. A fixed price and turnaround time are provided before any disassembly.

  3. Step 03

    We repair it

    Your data is backed up if required for the repair, followed by the repair using traceable parts.

  4. Step 04

    You collect your computer

    Complete testing under load and cleaning, then your computer is returned with our 12-month warranty.

Computer brands we repair Traceable parts and technicians trained for each product range
  • Apple
  • Dell
  • HP
  • Lenovo
  • Asus
  • Acer
  • MSI
  • Microsoft Surface
  • Samsung
  • Toshiba
  • Huawei
  • Gigabyte

What if repairing your computer isn't the best option?

After diagnosis, repairing a PC or Mac may no longer be financially worthwhile: a faulty motherboard, multiple issues, excessively high repair costs or a computer that no longer meets your needs.

In this case, we offer a practical alternative: trade in your old computer, even if it's faulty, and have its value deducted directly from the purchase price of a new, refurbished or pre-owned PC or Mac.

30 minutes

Our technicians assess your computer in-store based on its overall condition, components, functionality and trade-in value.

In-store valuation

PC & Mac

MacBooks, iMacs, laptops and desktop PCs from all brands, including older models and devices with existing faults.

All brands

Even if it's faulty

Broken screen, faulty battery, defective keyboard or a computer that won't start: a trade-in may still be possible.

All conditions

Instant trade-in credit

The trade-in value is deducted directly from the price of your new computer. We can also assist you with transferring your data.

No delayed bank transfers








    Your contact details






    * Required fields. The final valuation is carried out
    in-store after our technicians have inspected your device.

    What our customers say

    “My MacBook screen was replaced quickly, with results comparable to a brand-new screen and clear explanations throughout.”
    Jtg Grf
    “My laptop, which had several damaged motherboard components, was repaired without losing any of my data.”
    MATHIS Amandine
    “My laptop screen was repaired in just one day. I am very satisfied with the work carried out.”
    Julien DILOUBENDE
    View all Google reviews

    Where to get your computer repaired in Strasbourg

    Our workshop is located at 6 rue du Parchemin, right in the centre of Strasbourg. We welcome customers with or without an appointment, from both the city centre and the wider Eurométropole area.

    • Strasbourg city centre
    • Krutenau
    • Neudorf
    • Esplanade
    • Robertsau
    • Cronenbourg
    • Schiltigheim
    • Bischheim
    • Illkirch-Graffenstaden
    • Ostwald
    • Lingolsheim
    • Kehl
    6 rue du Parchemin, 67000 Strasbourg

    Broglie or République tram stops are less than a five-minute walk away. Directions and access .

    Workshop opening hours

    Monday: 2:00 pm – 6:00 pm
    Tuesday to Saturday: 10:00 am – 1:00 pm and 2:30 pm – 7:00 pm
    Sunday: closed
    With or without an appointment.

    Visit the workshop Call before you visit

    Frequently asked questions about computer repairs

    How long does it take to repair a laptop ?
    Battery and screen replacements or SSD upgrades are carried out quickly when the required part is in stock. Power supply or motherboard issues may require more time, usually a few days. The exact turnaround time will be provided when your quote is prepared.
    Will my files be preserved ?
    Yes. Nothing is deleted or accessed. If the repair involves any risk to your data, we will offer to perform a full backup before starting. If the drive is already faulty, we will proceed with data recovery.
    Do you repair recent MacBooks ?
    Yes, including Apple Silicon models, where the SSD is soldered directly to the motherboard. This is precisely where component-level repair makes a difference: instead of replacing an entire motherboard at a cost close to that of the computer itself, we repair the faulty component directly.
    My computer is very slow. Do I need to replace it ?
    Rarely. On a computer that is five to eight years old, upgrading to an SSD and adding more memory is usually enough to restore comfortable performance, for a fraction of the price of a new device. If this is not the case, we will tell you clearly.
    I spilled liquid on my computer. What should I do ?
    Turn the computer off immediately, do not plug it back in and bring it to us as quickly as possible. Every hour counts: oxidation continues to spread as long as the motherboard remains damp. We disassemble the device, clean the motherboard in an ultrasonic bath and then repair the damaged tracks.
    Do you repair desktop computers ?
    Yes, both desktop towers and all-in-one computers, whether the issue concerns the power supply, storage, memory, graphics card or cooling system. We can also build custom computer configurations.
    Is the diagnosis chargeable ?
    No. The diagnosis and quote are free of charge and without obligation. The diagnosis is generally completed within 24 hours; some more complex issues may require additional time. In all cases, we keep you informed at every stage. If you do not approve the quote, your computer will be returned to you in the same condition in which it was entrusted to us.
    Rétina Concept — Strasbourg

    Entrust your computer to us.

    Free diagnosis, fixed quote and 12-month warranty. No appointment required, Monday to Saturday.

    Request a quote Call the repair shop
    6 rue du Parchemin, Strasbourg 5.0 from 1,200 Google reviews
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